Just like plants need water and sunlight to grow, humans need support to THRIVE!

Thrive Counseling Center
  • Thrive Counseling Center
  • Meet The Team
    • Our Wellness Team
    • Our Admin Team
    • Our Values
  • Medication Management
    • Medication Management
    • Prescription Refills
  • ADHD Testing & Treatment
    • ADHD Treatment Process
    • ADHD Testing in Ankeny
    • ADHD Symptom Screener
  • Resources
    • Mental Health Resources
    • Our Newsletter
    • ADHD Printable Resources
    • Questions for Insurance
  • EMDR Therapy Process
  • No Surprises Act
  • NPP
  • More
    • Thrive Counseling Center
    • Meet The Team
      • Our Wellness Team
      • Our Admin Team
      • Our Values
    • Medication Management
      • Medication Management
      • Prescription Refills
    • ADHD Testing & Treatment
      • ADHD Treatment Process
      • ADHD Testing in Ankeny
      • ADHD Symptom Screener
    • Resources
      • Mental Health Resources
      • Our Newsletter
      • ADHD Printable Resources
      • Questions for Insurance
    • EMDR Therapy Process
    • No Surprises Act
    • NPP
Thrive Counseling Center
  • Thrive Counseling Center
  • Meet The Team
    • Our Wellness Team
    • Our Admin Team
    • Our Values
  • Medication Management
    • Medication Management
    • Prescription Refills
  • ADHD Testing & Treatment
    • ADHD Treatment Process
    • ADHD Testing in Ankeny
    • ADHD Symptom Screener
  • Resources
    • Mental Health Resources
    • Our Newsletter
    • ADHD Printable Resources
    • Questions for Insurance
  • EMDR Therapy Process
  • No Surprises Act
  • NPP

Prescription Refills

Prescription Refill Request

To request a prescription refill, please email Jaelyn, our registered nurse, at medication@thriveccankeny.com or call/message her directly at (515) 400-3195.


For all general medical questions, please call/message (515) 400-3195 or email medication@thriveccankeny.com


Our fax number is (515)686-8003

Thrive's Refill Policy

Allow 2-3 business days for all refill requests

When you have one week’s supply of your prescription left, please reach out to ensure that you don't run out of your medication. Please allow up to 72 hours for your request to be honored and up to 5 business days for any prior authorization requests. 


We do not guarantee approval of all requests. If you’ve missed appointments, you may be asked to schedule an appointment so that we may provide safe and helpful care and comply with federal and state prescription regulations. 

Emergency Refills

Emergency Refill Requests

We try our best to accommodate emergency refill requests as soon as possible.

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